Autowill Car Hire Croatia – AVOID

Hello,

I’d really appreciate if anyone could kindly give this video a watch. This is a fraudulent car hire company based in Croatia. We picked up the car and had to ask for two scratches that we found to be marked on our condition form after the representative walked around with no comment. They were setting us up from the start, claiming that we’d been upgraded to a 16 day old car. It had almost 7,000km on the clock when we checked that same day. Sadly, we didn’t think to record any of this having been hiring cars in that area for the past ten years with no issue. When we dropped the car off, the next representative was down on his hands and knees and found slight scratches to the underneath of the front bumper – something that was never checked on collection. In future we will be filming all interactions of this nature when hiring a car, however, I would just like to warn anyone that sees this that I have video evidence of their rep admitting that they don’t always do their paperwork properly (claiming they are sometimes busy – there was one other member of the public that entered their office during both times we were there), after we discovered that they had left their condition copy totally blank so as to mark up retrospectively [https://vimeo.com/619289085](https://vimeo.com/619289085).

I’d also avoid Holiday Autos who we booked this company through, and have refused to give us any support during this time.

Thank you

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https://reddit.com/link/q2uihc/video/n1v5b51qhwr71/player


The content was posted by aliceb123uk on 2021-10-06 21:56:52 via reddit

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One Comment

  1. In case anyone is going to Croatia, I just had a good rental car experience at Zagreb airport with Nova Rent A Car.

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