Con Ed / zelle scam

Hi everyone,

Looking for some suggestions here. My mom was scammed earlier today but a person pretending to be from Con Ed.

This was a sophisticated scammer as they knew that my mom was trying to sell a property and they had the address of the home. They emailed her with an outstanding balance that she assumed belong to her previous tenant. The email also contained a phone number that she called and spoke to a man who claimed to be a Con Ed employee. He threatened to shut off service immediately if she didn’t send zelle payments for $4000. Due to zelle limits, she made four payments from two banks (Citibank and Chase).

Any advice would be greatly appreciated on how she can get her funds returned. She’s so upset and blames herself for falling for the scam.

The content was posted by Friendly-Mortgage-44 on 2021-11-08 22:30:34 via reddit

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  1. Aunty_Fascist says:

    She may not be able to get the funds returned, that’s why they used Zelle. She can try contacting them and her banks, but that’s about it.

    You will also need to watch out for !recovery scammers in your messages/chat now that you’ve posted here.

  2. The bad news is that nether Zelle nor her bank(s) will reverse the transfers.

    The good news is that Zelle only works with US banks, and Zelle knows the real name of the recipient and the name of the US Bank that the recipient uses, and that US bank knows their address and SSN. So you can sue the recipient of the transfers to try and recover the money that you sent to them (and it doesn’t matter if they were “the scammer” or not, and it doesn’t matter what they did with the money that you sent to them).

    You said that there were 4 separate $1,000 payments made by Zelle (total $4,000). Were all 4 of the payments made to the same telephone number or e-mail address?

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