Moving Company Scams Research

tldr: please look up any moving carriers before giving them any money.

There seem to be quite a few posts regarding common scams that moving company pull. Unfortunately today we were also a victim of this.

Given a quote over the phone, only to have it jacked up 5x onsite. We decided to send them away, and try to recoup the $2000 deposit with the broker directly. Of course the broker only took debit cards as a form of payment (should of been the first red flag).

The silver lining for us was finding this website: [https://www.fmcsa.dot.gov/](https://www.fmcsa.dot.gov/), which oversees carrier operations. Although they can’t do much to help victims, they maintain a very helfpul database of any complaints made here: [http://ai.fmcsa.dot.gov/hhg/Search.asp?ads=](http://ai.fmcsa.dot.gov/hhg/Search.asp?ads=).

Unfortunately the carrier we chose had 79 compalints….JUST IN 2021 SO FAR! I guess it is also very common for carriers to pay people to write 5 star reviews on sites like Yelp and Google, so they should not be trusted.

The FMCSA also lists out some red flags to look out for with common moving company scams here: [https://www.fmcsa.dot.gov/protect-your-move/red-flags](https://www.fmcsa.dot.gov/protect-your-move/red-flags). Of course in our case the moving company checked a decent half of those boxes.

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Anyways, long story short please check [here](http://ai.fmcsa.dot.gov/hhg/Search.asp?ads=) before doing any business with moving carriers. Hopefully someone can prevent being victim to moving scams from our experience and what we learned the hard way!


The content was posted by pyr0b0y1881 on 2021-11-10 01:39:31 via reddit

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2 Comments

  1. AceyAceyAcey says:

    Watch for !recovery scam now that you’ve posted here.

  2. memorex1150 says:

    And to list the common “red flags” from that website:

    The mover doesn’t offer or agree to an on­site inspection of your household goods and gives an estimate over the telephone or online — sight unseen. These estimates often sound too good to be true. They usually are.

    The moving company demands cash or a large deposit before the move.

    The mover asks you to sign blank or incomplete documents.

    The mover does not provide a written estimate (can be binding or non-binding).

    The mover doesn’t provide you with a copy of the Your Rights and Responsibilities When You Move booklet and a copy of FMCSA’s Ready to Move brochure, which movers are required by Federal regulations to supply to their customers in the planning stages of interstate moves.

    The company’s website has no local address and no information about their registration or insurance.
    The mover claims all goods are covered by their insurance.

    When you call the mover, the telephone is answered with a generic “Movers” or “Moving company,” rather than the company’s name.

    Offices and warehouse are in poor condition or nonexistent.

    The mover says they will determine the charges after loading.

    On moving day, a rental truck arrives rather than a company­-owned or marked fleet truck.

    The mover claims, “You’ve got more stuff than estimated!” Should this occur, be sure the mover provides a revised estimate that you both sign listing the additional items and/or services as well as a price that you both have agreed to and signed BEFORE they begin packing or loading. They should also provide you a copy of this new estimate.

    **NOTE!!** I’ve had one local moving company pull that whole “We will give you the total you owe AFTER we move you across town” bullshit. That didn’t fly. Told ’em estimate it *now* before you load or turn around and go. Paid with a credit card, not a debit card. Shock and surprise, they DID grudgingly give me a proper written estimate after “calling the manager” (who, btw, I heard him say on the phone, “Fuck him!” before they ‘agreed’ to stick to the estimate)

    Do **not** be bullied by movers. They know how to intimidate, harass and pressure you into making NOW NOW NOW decisions. Tell ’em to fuck right off if they are acting unethical.

    Sadly, so many people say, “I had no choice, we had to move THAT DAY” Nope. Fuck that. Go only with REPUTABLE companies and be prepared to pay MORE if you want to ensure no bullshit. Scammers offer super-duper lowball prices to hook you in, and, then, you end up paying MORE than if you had simply gone with a reputable national carrier.

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