I came across a facebook add around Christmas time for a really cool looking foldable table that someone could use a computer and keyboard with while still in bed. After waiting 2 months and receiving multiple emails from customer service assuring me I would receive my item, I got this email
We are deeply sorry for this case. After we check over and over again, we are sorry to find that it is the shippers who mistook the batch of the products due to the hot sale reasons, so you have received the wrong item, we are really sorry and have a claim with the shippers.
In order to make up for your loss, after negotiation with our suppliers, they promise that they could resend the right item to you, but to our regret, they ask for a return of the item you received. In this case, **could you please go to your local post office to ask about the return cost?** Our return address is: **1F, Block B, 108-120 Fengping Road, Fenggang Town, Dongguan City, Guangdong Province, China**.
You can choose to get the full refund or ask us to resend the right item to you once the suppliers get the returned package, please offer a picture of the delivery paper and package when you return it or provide us the tracking information online (by screenshot or picture) if you return the package.
**After you post the item back and provide information requested above, we will arrange a full refund plus the shipping cost of the returned package right away.**
In addition, could you please check whether the item is useful for you or not? If yes, how about you keep the order or send it to your friend who can use it please, we can refund you a 40% refund of your total payment immediately, which can save the hassle of returning the item to us. **If you have any different ideas, please kindly tell us and do not take further action, please believe that we can help you to solve it in a short time.**
Your patience will be highly appreciated, have a nice day.”
I received a watch that feels like a TOY. I had paid almost $50 dollars for the item and for the shipping and handling, and this watch feels like its sold in 99cent stores.
After I continued arguing, they began to act as if they didn’t know about the transaction in the first place.
They purposefully make the return process extra complicated, and then ask you to sell the crappy item they ended up sending you.
Rant over, Scammer-1, Me-0.
The content was posted by proofofmyexistence on 2021-04-04 05:07:40 via reddit