Unauthorized Facebook charges on my credit card

Yesterday night I received a SMS from my bank asking me to reply to it if I wanted to finance my payment towards FACEBK LSVGV6FAD2 125.0 USD. That seemed odd, the SMS is legit, that’s how my bank operates, but there was no reason to get charged by Facebook. Immediately I logged into my mobile banking application and froze my card. Upon further inspection I observed that the card was charged multiple times during that hour, totaling around 500 euros. The transactions had incremental amounts:

1. FACEBK T6C6X6BAD2: 2 USD
2. FACEBK BCM9877BD2: 2USD
3. FACEBK 695F27BBD2: 3USD
4. FACEBK 2P93J6XAD2: 3USD
5. FACEBK UPS2Z6PAD2: 5USD
6. FACEBK 9MV8V6FAD2: 5USD
7. FACEBK DXETF8TAD2: 7USD
8. FACEBK CAETF8TAD2: 10USD
9. FACEBK TLVJP73BD2: 15USD
10. FACEBK 7D94Z6PAD2: 35USD
11. FACEBK 3785Z6PAD2: 50USD
12. FACEBK 4ER6Z6PAD2: 65USD
13. FACEBK 6K7PP73BD2: 65 USD
14. FACEBK 9QCFV6FAD2: 125 USD
15. FACEBK LSVGV6FAD2: 125 USD

I called my bank to start an investigation and dispute my charges, the investigation is pending and I was told that I will have a resolution communicated within 40 days, but the bank won’t be able to guarantee that my money will be refunded. Since I opted for 3D secure and I did not authorize the payments, if the bank won’t return my funds I will address the issue with the central bank, which is the regulating body for commercial banks in my country (inside EU).

I opened a support ticket on facebook, they have a special section for card fraud ([https://www.facebook.com/support/](https://www.facebook.com/support/)) but during the submission process, it is clearly stated that charges made by Facebook will have one of the following patterns: FACEBK* bill number or Facebook Inc. * bill number. The “*” is obviously missing from my statement, making me believe that the person who stole my card details didn’t use it for facebook ads and the scam is a lot more elaborate, but I will later edit the post with facebook’s response.

The charges were made to a credit card that I use only during holidays for hotel and car rental. The only two instances when my card was handed to somebody else were this summer in Greece at the following venues:

1. [https://www.lagonhotel.gr](https://www.lagonhotel.gr)
2. [https://www.holidaycars.com/car-rental/greece/sk-rent/](https://www.holidaycars.com/car-rental/greece/sk-rent/) (main suspect; payment was made trough [rentalcars.com](https://rentalcars.com) but they took my CC on site as warranty)
3. [https://suntrail.gr](https://suntrail.gr)

If anyone had similar charges after visiting one of the above businesses, let me know, I want to send all evidence to the police.

TL;DR: fraudulent credit card charges after using the CC in Greece at one rental company in Sifnos, one hotel in Chania and another Rental Company near Chania’s airport (which I suspect the most).


The content was posted by GrowthSignificant703 on 2021-10-04 10:02:02 via reddit

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8 Comments

  1. GeekgirlOtt says:

    Ignore the missing * – that could be a display bug in the text.

    Is it linked to your own FB account ? (is your CC number in FB?) or else they created a new FB account using your CC.

    It’s possibly being used by someone who is running farudulent ads.

  2. Your bank will reverse the unauthorized fraudulent charges on your credit card, and they will send you a new credit card with a new number on it. That’s it. Nothing more. It is HIGHLY doubtful the the police would investigate this, no matter how much information you send them about it.

  3. Edward_Morbius says:

    Not sure how it works in the EU but in the US, the cardholder isn’t responsible for unauthorized charges.

    You don’t need to prove “who did it” or anything else.

    Also, why does FB have your credit card or bank information?

  4. Is the card linked to your facebook account? mobile phone account?

    Looks like typical game charges for packs or whatever.

    Any kids or spouses into a new game?

    Where is the card now? Who has access to it?

  5. davoodm93 says:

    Beep Boop … I’m a bot from [SEFCOM Lab](https://sefcom.asu.edu/)

    I found this link https://suntrail.gr in this post, and this URL seems **not legit**. This is just an AI prediction, which may be false positive. If you think my decision is **correct** please click [here](http://13.58.216.170:45551/generate?response=bbba980ab576d998c3d46775b2942682), otherwise if you think my decision is **wrong** click [here](http://13.58.216.170:45551/generate?response=8c91a1a902bd35356b69f6b544aedfeb).

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  6. FieldOfFox says:

    Remove the transaction IDs from your post

  7. I’m from Mexico and someone made the same fraud to me. I had to send multiple messages to Facebook because they refund 1 or 2 charges every time, claiming that they already refound me all the charges (12). I was able to get a refund of 9 charges, however, Facebook did not return the other 3 charges, arguing that they had already done it, so I had to file the claim through the bank. The bank contacted them, and they finally returned the last 3 charges to me. This took me several weeks to solve the problem, because Facebook takes forever to answer and they give me automated responses almost every time.

    I suspect the fraud came from xcoins.com, as I tried to use my card on that site to buy cryptos. However I am not sure since I also use the card in other similar sites, but that was the one that generated me distrust.

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